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Open the app, tap Scan and photograph the invoice with the app's camera. Lay it flat in good light and fit the whole invoice in the frame. The app only takes live photos, so there's no upload from your gallery.

Invoices are scanned with a phone. On a computer, the Scan screen shows a QR code: point your phone's camera at it and your phone is signed in with the camera open, ready to scan.

Allow camera access for this site in your browser's settings, then reload the page. If your phone's browser can't show the camera at all, the app offers your phone's camera app instead. That photo has to be taken right then: an older one from your gallery is turned away.

It's optional. If you allow it, the place where you took the photo is saved with that invoice, and it helps our team check the invoice was scanned where it was bought. Say no and scanning works exactly the same. Turn it on or off with the Location button at the top of the camera. More in our Privacy Policy.

Invoices for purchases you made yourself, from the brands listed on the home page. Invoices from other shops are read, but they usually don't earn a reward.

Yes. Print the order's invoice from the store's website and photograph the paper. A photo of a screen is refused.

The invoice's page in the app gives the reason. The usual ones: the photo is blurry or cut off; it's a photo of a screen, a screenshot or an edited picture; the purchase was already claimed; or the date is too old, in the future, or can't be read.

Your invoice was read and it's real, but it didn't earn. Either your wallet is on the Starter tier (it holds no $INVOICE) or you've reached today's limit. Nothing was used up, so you can scan the same invoice again later.

Yes, once per invoice. Open the invoice in the app and ask for a review. A person on the team checks it, and the result appears under Invoices.

That purchase has already been claimed, by you or by someone else. Each purchase can only be claimed once.

A crypto wallet with an address that starts with 0x. On a computer, use a browser wallet such as MetaMask. On a phone, tap MetaMask or “Connect EVM wallet” and pick your wallet app (Trust, OKX, Binance, Rainbow and others).

No. Your wallet signs a short message that starts with “INVOICE scanner”. It isn't a transaction and costs no gas.

Approve the request in the wallet app, then go back to the browser tab you started in: the sign-in finishes there. If it's stuck, tap Cancel and try again.

The Phantom browser extension works on a computer. On a phone, use another wallet app for now.

You pick one before your first scan, and it's how people see you, for example on your invite link. You can change it twice.

It depends on your tier, which depends on how much $INVOICE you hold, and on daily limits. The Starter tier (holding none) earns nothing. From Steel up, an invoice earns a share of its total.

To your wallet, as tokenized shares of the store's stock, or in tokens if you chose that under “Get paid in” on your Profile. The Stocks screen shows what you've earned.

Usually a short time after the invoice is accepted. An invoice that needs a person to check it takes longer.

No. They follow the stock's price, but they aren't traditional equity: no ownership of the company, no voting rights and no dividends.

On the Profile screen in the app. Your email is only ever shown to you.

On the Profile screen, use “Sign in on another device” and open the link or QR code on the new device.

Write to us below while signed in with that wallet and ask. Anything recorded on the blockchain can't be deleted. The Privacy Policy explains what we keep and why.

That isn't us. Scan Invoice never asks for your recovery phrase or private key. Don't share them with anyone.